Privacy Policy

1. Who We Are

Next Chapter is a professional services provider offering Online Reputation Management, Personal Branding, and AI Enablement solutions. Our focus is on helping individuals and businesses optimise their digital presence.

2. Data We Collect

2.1 Personal Data

Contact Information: Such as name, email address, phone number, and mailing address (if you provide it).
Business Details: Company name, job title, or other business-related information for corporate clients.
Communication: Any personal data you voluntarily provide when contacting us (e.g., inquiries via email or website forms).

2.2 Usage Data

Website Interactions: Details of your visits to our website, such as traffic data, location data, and other communication data.
Cookies and Similar Technologies: We use cookies to collect information about your use of our site. For more details, see Section 7 (Cookies).

3. How We Use Your Data

We process your personal data only for legitimate business interests or when you have given us clear consent. Examples include:

Providing Services: Fulfilling your requests for our Online Reputation Management, Personal Branding, and AI Enablement services.
Communication: Responding to your queries or comments and sending service-related updates.
Marketing: With your consent (where required), sending you newsletters, promotional materials, or other relevant information about our services.
Analytics and Improvement: Understanding how our services are used and improving user experience (including through the use of analytics tools).

4. Legal Basis for Processing (Under GDPR)

We rely on the following legal bases for processing personal data:

Consent (Article 6(1)(a)): When you have given us clear consent to process your data for a specific purpose (e.g., direct marketing emails).
Contract (Article 6(1)(b)): When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation (Article 6(1)(c)): When we are required by law to process your data.
Legitimate Interests (Article 6(1)(f)): When processing is necessary for our legitimate interests (e.g., improving our services) and does not override your rights or interests.

5. How We Share Your Data

We may share your personal data with:

Service Providers: Third-party vendors or contractors who assist us in delivering our services (e.g., hosting providers, analytics tools). These parties are obligated to handle your data securely and only as instructed by us.
Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, or financing.

We will not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Data Transfers

If we transfer personal data outside the UK or European Economic Area (EEA), we will ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses) or other lawful transfer mechanisms, in accordance with GDPR.

7. Cookies

We use cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our site may become inaccessible or not function properly.

8. Data Security

We have implemented security measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee its security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may anonymize your personal data (so it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice.

10. Your Rights (UK & EU Residents)

Under the GDPR, you have certain rights regarding your personal data, including:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure (“Right to Be Forgotten”): Ask us to delete or remove your personal data where there is no good reason for us to continue processing it.
Right to Restrict Processing: Request the restriction of processing of your personal data under certain circumstances.
Right to Data Portability: Request the transfer of your personal data to another party.
Right to Object: Object to our processing of your personal data where we rely on legitimate interests or where we process your data for direct marketing purposes.

To exercise these rights, please contact us using the information in Section 12 (Contact Us). We will respond to all legitimate requests within one month.

11. Links to Other Websites

Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site or service.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Postal Address: [Next Chapter, Address, City, Postcode, United Kingdom]

13. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.